AutoHive Privacy Policy

Introduction

Veem Ltd (“AutoHive”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our workshop management software-as-a-service (SaaS) application (“Service”). Please read this Privacy Policy carefully.

1. Information We Collect

1.1 Personal Information

We may collect personal information that can identify you, such as your name, email address, phone number, and billing information, when you register for an account, use our Service, or communicate with us.

1.2 Non-Personal Information

We may collect non-personal information about you whenever you interact with our Service. This may include your browser name, the type of device you are using, and technical information about your means of connection to our Service, such as the operating system and the Internet service providers utilized.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

2. How We Use Your Information

2.1 To Provide and Maintain Our Service

We use your information to provide, maintain, and improve our Service, including to process transactions, manage your account, and respond to your requests.

2.2 To Communicate With You

We use your information to communicate with you about your account, to send you important updates, and to provide customer support.

2.3 To Personalize Your Experience

We may use your information to personalize your experience by providing content and features that match your profile and interests.

2.4 To Improve Our Service

We use the information we collect to improve the functionality and quality of our Service and to develop new features and services.

2.5 To Enforce Our Terms and Conditions

We may use your information to enforce our Terms and Conditions and other policies.

3. How We Share Your Information

3.1 Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Business Transfers

If AutoHive is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

3.3 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Security of Your Information

The security of your information is important to us. We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

5.1 Access and Correction

You have the right to access the personal information we hold about you and to request corrections of any inaccuracies.

5.2 Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

5.3 Deletion

You have the right to request that we delete your personal information, subject to certain exceptions provided by law.

5.4 Objection and Restriction of Processing

You have the right to object to or request the restriction of the processing of your personal information under certain circumstances.

6. International Data Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside New Zealand and choose to provide information to us, please note that we transfer the data, including personal information, to New Zealand and process it there.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

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