---
title: Creating your account
description: "Welcome to AutoHive! This guide will walk you through creating your account and accessing your workshop for the first time. ## Before You Begin To create an AutoHive account, you'll need: - A valid email address - A secure password…"
url: "https://autohive.co.nz/docs/creating-your-account/"
updated: "2026-06-07"
category: Getting Started
---

# Creating your account

Welcome to AutoHive! This guide will walk you through creating your account and accessing your workshop for the first time.

## Before You Begin

To create an AutoHive account, you'll need:

- A valid email address
- A secure password
- Your workshop or business name

## Creating an Account

1. Navigate to the AutoHive sign-up page.
2. Enter your name, email address, and password.
3. Read and accept the Terms of Service and Privacy Policy.
4. Click **Create Account**.

A verification email will be sent to the email address you provided.

## Verify Your Email Address

To activate your account:

1. Open the verification email from AutoHive.
2. Click the **Verify Email Address** button.
3. You will be redirected to AutoHive and your account will be activated.

If you do not receive the email within a few minutes:

- Check your spam or junk folder.
- Ensure the email address was entered correctly.
- Request a new verification email from the login page.

## Set Up Your Workshop

After verifying your email, you'll be prompted to create your workshop.

Enter the following information:

- Workshop name
- Phone number
- Business address
- Time zone
- Currency

This information can be changed later from the Settings area.

## Sign In

Once your account has been created:

1. Go to the AutoHive login page.
2. Enter your email address and password.
3. Click **Sign In**.

You will be taken to your AutoHive dashboard.

## What's Next?

Now that your account is ready, we recommend completing the following setup steps:

1. Configure your workshop profile.
2. Add your first customer.
3. Add your first vehicle.
4. Create your first job card.
5. Invite additional staff members.

## Troubleshooting

### I didn't receive the verification email

Check your spam or junk folder first. If the email cannot be found, request a new verification email from the login page.

### I forgot my password

Select **Forgot Password** on the login screen and follow the instructions sent to your email address.

### My verification link has expired

Request a new verification email and use the latest link provided.

### Can I change my workshop details later?

Yes. Workshop details can be updated at any time from **Settings > Workshop Profile**.

## Need Help?

If you're having trouble creating your account, contact the AutoHive support team and we'll be happy to assist.